Managing Alerts and Notifications :: SAS® Visual Analytics 7.4: Administration Guide

Introduction

This topic provides information to help administrators manage the alerts that users can create in the designer. For user instructions, see Working with Alerts for Report Objects in the SAS Visual Analytics: User’s Guide.

Requirements

Evaluation of data-driven alerts requires the following conditions:

The associated SAS LASR Analytic Server is running.
The target LASR table is loaded.
The SAS Trusted User (for example, sastrust@saspw) has metadata-layer access to the target LASR table. The standard method for providing the necessary access is to grant the ReadMetadata and Read permissions to the SAS System Services group.

Tip

Alert evaluations are performed by SAS Visual Analytics Hyperlink Services, so any errors are reported in your equivalent of /Web/Logs/server/SASVisualAnalyticsHyperlinkVersion.log.

For information about delivery, see SAS Web Infrastructure Platform in the SAS Intelligence Platform: Middle-Tier Administration Guide. Here are some tips:

To support email or SMS text message delivery, use either of the following approaches:
- On the Settings tab of the SAS Application Infrastructure Properties dialog box in SAS Management console, add E-mail and SMS to the list of selected alert notification types. For details, see Setting Global Properties for SAS Applications in the SAS Intelligence Platform: Middle-Tier Administration Guide.
  
  Note: With this approach, alert recipients should leave Administrator default (in the modern web viewer) or Use the system default for alert notifications (in the classic web viewer) selected in their preference settings.
- Instruct each alert recipient to change his or her Alert Notifications preference setting to Send e-mail messages or Send SMS text messages.
  
  Tip
  To access the setting in the modern web viewer, click your name (on the right edge of the banner), select Settings, and then select Report ViewerAlert Notifications in the navigation pane.
  
  Tip
  To access the setting in the classic web viewer, select FilePreferences from the main menu. In the Preferences window, select SAS Visual AnalyticsGeneral.
Email delivery of alert notifications requires that the subscriber’s metadata user definition includes a valid email address.
Text message delivery of alert notifications requires that the subscriber’s metadata user definition includes a valid mobile phone number that has SMS as its assigned type value. The phone number must be specified as an email address, in the appropriate carrier-specific format (for example, 1234567899@mobile.att.net).
To customize alert and notification behaviors, see Alerts Properties.

How to Delete Other Users’ Alerts

To delete other users’ alerts:

From the main menu in the administrator, select ToolsManage Alerts.
On the Alerts tab, select one or more alerts, right-click, and select Delete.

Here are some details:

Anyone who has the Manage Environment capability can access the Alerts tab.
Alerts are stored in the SharedServices database in the middle tier.