SAS Institute. The Power to Know

SAS/QC(R) 9.2 User's Guide


Components of SAS/QC Software

Procedures for Basic Quality Problem Solving

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The PARETO procedure creates charts that display the relative frequency of problems in a process or operation. The ISHIKAWA procedure creates a cause-and-effect or fishbone diagram, which displays factors that affect a quality characteristic or problem.


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Figure 2.7: Overview of Quality Problem-Solving Procedures