What Is ITRM Report Center?

ITRM Report Center is a web application that enables users to view, organize, filter, and share SAS IT Resource Management performance and exception reports. From the workspace bar, you can access the Home, Gallery, Resource, and Administration workspaces.
The following list briefly describes the four workspaces and the general functions that ITRM Report Center provides. (The Home, Gallery, Resource, and Administration workspaces are described in more detail in the SAS IT Resource Management 3.5: Report Center Guide.)
  • The Home workspace consists of three main sections: Watch List, Alerts, and Recent Work.
    The Home Workspace
    The Home Workspace
    The Home workspace enables you to access your personal watch lists, alerts, and recent work. This workspace is accessible by all users. For more information, see Chapter 2, “Overview of the Home Workspace,” in the SAS IT Resource Management 3.5: Report Center Guide.
  • The Gallery workspace enables you to access folders, galleries, and albums that are used to organize and share SAS IT Resource Management reports. This workspace is accessible by all users. For more information, see Chapter 3, “Overview of the Gallery Workspace,” in the SAS IT Resource Management 3.5: Report Center Guide.
    The Gallery Workspace
    The Gallery Workspace
  • The Resource workspace enables you to view SAS IT Resource Management reports from a hierarchical perspective for each resource in ITRM Report Center. This workspace is accessible only by users who are members of groups that are members in the IT Resource Management: User role or the IT Resource Management Administrators group. For more information, see Chapter 4, “Overview of the Resource Workspace,” in the SAS IT Resource Management 3.5: Report Center Guide.
    The Resource Workspace
    The Resource Workspace
  • The following display shows the Administration workspace. This workspace provides an administrator with these capabilities:
    • viewing the folders in the SAS Content Server and creating (or deleting) locations where reports are stored
    • assigning those locations for users’ reports in the SAS Content Server
    • purging reports
    • refreshing the cache
    The Administration workspace is accessible by users who are members of the IT Resource Management Administrators group.
    The Administration Workspace
    The Administration Workspace
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