SAS IT Resource Management is an IT performance management
and capacity planning solution that enables the analysis of any IT
data source. The solution creates an IT performance data warehouse,
and delivers and applies the advanced analytic capabilities of SAS
to that warehouse for the purposes of IT performance management, capacity
planning, and exception analysis. It renders the IT Intelligence necessary
to optimize the IT infrastructure. In addition, the solution leverages
the IT performance data warehouse and the SAS product capabilities
that are included in the solution for purposes beyond the scope of
IT performance management, such as IT financial management or IT service
management. With SAS IT Resource Management, IT departments can manage
and plan the usage of their resources to provide a stable yet scalable
IT environment for its current and future operations.
To meet the challenges
of today’s competitive business environment, the IT department
must solicit information from the leaders of the business about the
demands that directly affect the IT infrastructure. Concurrently,
the IT department must deliver enough information about the performance,
capacity, and exceptional conditions of IT resources to allow the
business's decision makers to understand and evaluate their current
consumption of IT. As such, the communication of IT performance and
capacity information must be in a language and format that is suitable
for its intended purpose and audience. It is the role of IT performance
management and capacity planning software to facilitate this communication
so that the IT department can plan and implement adjustments to the
IT infrastructure. In the end, this ensures that the business remains
competitive and responsive to its customers.