How to Locate Documentation and Help for SAS IT Resource Management

Accessing SAS IT Resource Management Online Help

Online Help is available for anyone who performs tasks with the user interface.

Note: The Help that is provided with this release of the SAS IT Resource Management software briefly describes the fields on the windows that are specific to IT Resource Management.

To display the field-based Help window for an active window or tab, click Help or press the F1 key. To search for topics about concepts or features that are identified by specific words, such as "information maps," click the Search tab (magnifying glass icon) in the Help window. Enter the text to be found and press the ENTER key.

Online Help is available for all SAS technology products on which SAS IT Resource Management is built.

Accessing SAS IT Resource Management Documentation

The following SAS IT Resource Management documentation is available from http://support.sas.com/itrm:

What's New in SAS IT Resource Management

This document provides a brief description of the new features that are included in this release of the SAS IT Resource Management software and documentation.
SAS IT Resource Management: Overview

This document provides information about the extensive domain intelligence that is available with SAS IT Resource Management.

The audience for this introductory document is anyone who works with SAS IT Resource Management or who uses the reports that are generated by the software.
SAS IT Resource Management: Administrator's Guide

This document contains detailed information about the tasks that are required to set up and manage the IT data mart. It also describes how to set up the IT Resource Management adapters so that they can process the IT resource data that is stored in the IT data mart. This guide provides information about how to set up and maintain IT data marts, work with simple and summarized aggregations, information maps, and the wizards, especially the Adapter Setup wizard, that facilitate the specification of the extract, transform, and load (ETL) processes that are required for administering a site's IT resource data.

This document provides information about the other functional components of the software, such as the SAS Metadata Repository (SMR) and the like.

The audience for this document is SAS IT Resource Management data administrators or capacity planners.
SAS IT Resource Management: Reporting Guide

This document contains detailed information about the tasks that are required to generate, view, and manage reports. It describes how to work with the ITRM Gallery task in SAS Enterprise Guide, Gallery transformations that are available from the SAS IT Resource Management client, and the Gallery Manager application. It also provides general information about other SAS products that support the reporting processes, such as SAS Web Report Studio, SAS Information Delivery Portal, and SAS Add-in for Microsoft Office.

A “Report Conversion” appendix provides a description of the steps that are performed in order to re-create reports that were generated using SAS IT Resource Management 2.7 report macros. These steps use SAS Enterprise Guide, which is included in SAS IT Resource Management. Separate instructions are provided for converting report macros to the current version of SAS Enterprise Guide.
SAS IT Resource Management: Gallery Manager User's Guide

This document contains detailed information about the tasks that are required to create, view, and manage galleries and to view the reports that are included in those galleries.
SAS IT Resource Management Adapter for SAP: User's Guide

This document contains detailed information about the tasks that are required to install, customize, and use the SAS IT Resource Management Adapter for SAP.
SAS IT Resource Management: System Requirements

This document provides a list of the requirements needed to support the server tier, middle tier, and client tier for SAS IT Resource Management.
"Assigning Unique Application Servers to SAS IT Resource Management Data Tier" technical paper
SAS IT Resource Management: Migration Guide

This document provides a description of the steps that are performed in order to move a site's processing from the earlier versions of the software to the current version.
Demand Technology Performance Sentry Data Collection Sets for SAS IT Resource Management

This HTML resource contains data collection sets for ITRM Windows Server and ITRM Exchange.
SAS IT Resource Management: Supplied Staged and Aggregation Tables for Supported Adapters

This HTML resource contains detailed table and column information about the staged tables and aggregation tables that are generated by the Adapter Setup wizard.
SAS IT Resource Management: Supplied Report Samples

Note: Information about the system requirements, supported adapter metrics, and the SAS IT Resource Management data models is also available at http://support.sas.com/itrm.

Documentation is available for the business intelligence and data integration components of the SAS Intelligence Platform and all the SAS products that are referenced in this document. To access this documentation, navigate to the Web site at this location: http://support.sas.com/documentation/onlinedoc/index.html. On this page, use the Select a Product drop-down menu to choose the documentation for the product or solution that you want to view. Then click Go.