SAS IT Resource Management
is an IT performance management and capacity planning solution that
enables the analysis of any IT data source. The solution creates
an integrated IT performance data warehouse, delivers and applies
the advanced analytic capabilities of SAS to that warehouse for the
purposes of IT performance management and capacity planning, and renders
the IT Intelligence necessary to optimize the IT infrastructure.
In addition, the solution leverages the IT performance data warehouse
and the SAS product capabilities that are included in the solution
for purposes beyond the scope of IT performance management such as
IT financial management or IT service management. With IT Resource
Management, IT departments can manage and plan the usage of their
resources to provide a stable yet scalable IT environment for its
current and future operations.
To meet the challenges
of today’s competitive business environment, the IT department
must solicit information from the leaders of the business about the
demands that directly affect the IT infrastructure. Concurrently,
the IT department must deliver enough information about the performance
and capacity of IT resources to allow the business's decision makers
to understand and evaluate their current consumption of IT. As such,
the communication of IT performance and capacity information must
be in a language and format that is suitable for its intended purpose
and audience. It is the role of IT performance management and capacity
planning software to facilitate this communication so that the IT
department can plan and implement adjustments to the IT infrastructure.
In the end, this ensures that the business remains competitive and
responsive to its customers.