About This Book

Audience

The purpose of the SAS IT Resource Management: Reporting Guide is to present all topics that are related to SAS IT Resource Management reporting. For information about system administration and data preparation topics, see the SAS IT Resource Management: Administrator's Guide.

The SAS IT Resource Management: Reporting Guide is designed for the following users:

Performance analysts are responsible for analyzing IT performance data and communicating the results of this analysis. Performance analysts use SAS IT Resource Management to design and create reports for the purposes of IT performance management and capacity planning.

These users understand how to analyze the IT resource measurement data that is managed by data administrators. They analyze this data to measure the utilization, availability, and performance of IT resources. They also plan the proper adjustments to the IT infrastructure to meet the current and projected demands of the business. Performance analysts often function as capacity planners, system administrators, and business analysts. Their job responsibilities require them to analyze data and to communicate IT intelligence by designing, generating, sharing, and viewing reports.

Performance analysts typically use the documentation that is found in this reporting guide. They might also refer to all SAS IT Resource Management documentation or SAS product documentation for those products that are included in the SAS IT Resource Management solution such as SAS Enterprise Guide.
Information consumers are responsible for analyzing report data and making decisions based on that data.

These users are business people who are interested in the overall performance aspects of IT at a company. They often function as system architects, IT managers, and IT executives. Information consumers use the reports that are generated by SAS IT Resource Management to support decisions that they make regarding the IT infrastructure. They need to access IT intelligence reports from the office as well as from remote locations.

Information consumers typically use the documentation that is found in this reporting guide, especially the sections about interpreting reports and using SAS Web Report Studio. They might also refer to the Introduction to SAS IT Resource Management and the SAS IT Resource Management: Gallery Manager User’s Guide.
Data administrators are responsible for administering the IT data mart and setting up the jobs that stage and aggregate IT performance data so that report-ready data is available for generating reports.

These users are responsible for administering the IT data mart and adapters; handling the extract, transform, and load (ETL) processes; and managing reporting processes. Data administrators typically deploy and schedule the batch production jobs that prepare and generate IT performance reports. They often function as IT performance managers and capacity planners.

Data administrators primarily use the documentation that is found in the SAS IT Resource Management: Administrator's Guide. They might also refer to all SAS IT Resource Management documentation or SAS product documentation for those products that are included in the SAS IT Resource Management solution such as SAS Enterprise Guide.

Requirements

Here are the prerequisites for using SAS IT Resource Management:

A user ID and password that is appropriate for the type of access that is needed to accomplish designated IT Resource Management functions.

Note: Data administrators use SAS Management Console to define the logins for users and groups of users, based on their roles and the SAS products with which they need to work. For more information, see the “Preparing to Work with the SAS IT Resource Management Client” chapter in the SAS IT Resource Management: Administrator’s Guide.
An operating environment that includes a supported client, middle tier, and server.
Depending on your role, you might need access to SAS software that is used by SAS IT Resource Management.

Note: To log on to the SAS products in the following list, select ProgramsSAS. From the list of software that is displayed, select the application that you want to work with. Then enter your user ID and password.
- SAS IT Resource Management
  
  Note: The SAS IT Resource Management solution provides additional IT-specific features and functionality to the data management capabilities of SAS Data Integration Studio. These additional features and functions are seamlessly integrated with those of SAS Data Integration Studio. The enhanced capabilities of SAS Data Integration Studio that are delivered by SAS IT Resource Management are commonly referred to as the SAS IT Resource Management client, throughout this document.
- SAS Information Map Studio
- SAS Enterprise Guide with add-in for SAS IT Resource Management
- SAS Management Console
You might also want to access SAS products that are Web-based.

Note: To log on to the SAS products in the following list, open your Web browser and point it to the URL address of the product that you want to use.
- SAS IT Resource Management – Gallery Manager, referred to as Gallery Manager throughout the remainder of this document
- SAS Web Report Studio
- SAS BI Dashboard
- SAS ID Portal
- SAS Add-In for Microsoft Office
Online Help is available for all SAS software. Click Help within the product in order to access it. In addition, documentation for SAS software is available at http://support.sas.com/documentation/index.html. Use the A-Z index to locate the documentation that you want to access.

Note: For information about the architecture and the components of SAS IT Resource Management, see the Introduction to SAS IT Resource Management.