SAS IT Resource Management is an IT performance management
and capacity planning solution that enables the analysis of any IT
data source. The solution creates an integrated IT performance data
warehouse, delivers and applies the advanced analytic capabilities
of SAS to that warehouse for the purposes of IT performance management
and capacity planning, and renders the IT Intelligence necessary to
optimize the IT infrastructure. In addition, the solution leverages
the IT performance data warehouse and the SAS product capabilities
that are included in the solution for purposes beyond the scope of
IT performance management such as IT financial management or IT service management.
With IT Resource Management, IT departments can manage and plan the
usage of their resources to provide a stable yet scalable IT environment
for its current and future operations.
To meet the challenges
of today’s competitive business environment, the IT department
must solicit information from the leaders of the business about the
demands that directly affect the IT infrastructure. Concurrently,
the IT department must deliver enough information about the performance
and capacity of IT resources to allow the business's decision makers
to understand and evaluate their current consumption of IT. As such,
the communication of IT performance and capacity information must
be in a language and format that is suitable for its intended purpose
and audience. It is the role of IT performance management and capacity
planning software to facilitate this communication so that the IT
department can plan and implement adjustments to the IT infrastructure.
In the end, this ensures that the business remains competitive and
responsive to its customers.