Issues with Alert Notifications

Report Cannot Be Opened

If you receive an alert notification about a report that resides in a repository for which you do not have the appropriate permission, you cannot open the report. A message indicates that you cannot access the report because you do not have the appropriate permission.
Similarly, if you receive an alert notification that a report that once resided in a repository has been deleted by an IT Resource Management Report Center Administrator, you cannot open the report. A message indicates that you cannot access the report because the repository does not exist.

Alert Notifications Are Deleted

If a user unsubscribes from any alert, the previous notifications for that alert are deleted.

Alerts Window Is Not Available

If you are signed in as a member of the SASUSERS group, the Alerts window is not available.

Alert Notifications Are Not Displayed

If alert notifications are not displayed on the Home workspace, close ITRM Report Center and then log on again.