If You Need Help

For more information about migration, check with your on-site SAS support personnel or with SAS Technical Support.

Contact SAS Technical Support at http://support.sas.com/techsup/contact/index.html.

If you are having a problem with PDB migration, then follow these directions and include the specified information when you open a tracking entry:

Specify CLEANUP=N on the %RMPDB2DM macro.
Create an empty SAS library to back up the contents of the work directory just before ending the SAS session.

To create a SAS library, on the menu bar of SAS IT Resource Management, select NewLibrary. The New Library Wizard opens and prompts you to specify the type of library, name, location, server, and other library options for the library that you want to create. For more information, click Help for that page of the wizard.

Immediately preceding the invocation of %RMPDB2DM, include the following SAS statements:

OPTIONS MPRINT; 
LIBNAME SNAPDIR ‘location of snapshot library’; 
PROC OPTIONS OPTION=JREOPTIONS; 
RUN; 
PROC JAVAINFO ALL; 
RUN;

Immediately following the invocation of %RMPDB2DM, include the following SAS statements:

OPTIONS NOMPRINT OBS=MAX; 
%PUT _ALL_; 
PROC COPY IN=WORK OUT=SNAPDIR; 
RUN; 
PROC CPORT LIB=SNAPDIR FILE=’some external file’; 
RUN;

Attach the SAS log and the contents of the standard SAS output area to the tracking entry.
Attach the contents of the path that is specified by the WORKDIR parameter. You might need to zip this file in order to upload it, or you might have to contact technical support for information about transferring the file via FTP.
Attach the external file from the PROC CPORT invocation. You might need to zip this file in order to upload it, or you might have to contact technical support for information about transferring the file via FTP.