Decision management
systems can transform the way businesses make decisions. They enable
businesses to use the information they already have to make better
decisions—decisions that are based on predictive analytics
rather than on past history. Decision management systems automate
the process of making decisions, particularly day-to-day operational
decisions. They improve the speed, efficiency, and accuracy of routine
business processes, in part by reducing the need for human intervention.
By automating decisions, organizations in every industry can improve
interactions with customers, partners, suppliers, and employees. In
addition, organizations that are highly regulated, such as financial
services, health care, and insurance, can more easily achieve compliance
as a result of repeatable, traceable decisions.