Troubleshooting Your Initial SAS 9.2 Deployment

Overview of Troubleshooting Your Initial SAS 9.2 Deployment

The SAS Deployment Wizard performs two major functions. Using inputs that you have provided, the wizard installs SAS, and then initially configures SAS. There are many components to a SAS Intelligence Platform deployment, but if one component happens not to deploy properly, it does not mean that you have to repeat the entire deployment. In most cases you can continue with the rest of the SAS deployment, and later troubleshoot the component that failed to deploy.

If you encounter a configuration error while running the SAS Deployment Wizard, follow these steps:

Read the configuration alert box and, leaving the alert box displayed, take any steps that it suggests.
After you have performed the steps, go back to the configuration alert box and click Retry.
If the configuration alert box re-appears and you are unable to resolve the issue, try to finish the deployment by clicking Yes.
If the configuration continues to fail, after the wizard completes the entire SAS configuration, you can unconfigure the failed component and reconfigure it.

For more information, see Removing a SAS Configuration.

Configuration Troubleshooting Flowchart

[Configuration Troubleshooting Flowchart]

There can be situations when the configuration failed before the SAS Deployment Manager is properly configured. When this occurs, running the deployment manager is not an option. In these situations, you must do the following:

Stop the metadata server (if it is running).
Restore the most recent backup of the metadata repository and repository manager that you created before deploying.
Restore the most recent backup of the Web application server directories.
If any servers that failed to configure were installed as services on Windows, manually remove their service definitions.

For more information, see your Microsoft Windows documentation.
Manually delete the configuration directories for the SAS components that failed to configure.

The topics contained in this section are:

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