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Need SAS Technical Support?

Contact Technical Support if you have a technical issue with the software.

Customer Resources

A wide variety of support and service resources are available to you.
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Can't view a video? Read the script to learn about the value of our customer support services. Download Discover SAS' Customer Resources (PDF).

SAS Customer Loyalty Team

We Care about Your Success

The SAS Customer Loyalty Team helps our customers get the most out of their investment in SAS^®. We are responsible for a proactive and consistent engagement process that makes the most of every customer touch point. Our goal is to build strong and long-lasting relationships with SAS customers.

Thank you for your trust and confidence in SAS. You’ve invested in SAS, and we want you to know that we are invested in you.

Our services:

• Organizing activities that support your organization's needs, such as:
Knowledge exchanges with our SAS systems engineers.
Lunch and Learns to help users expand their knowledge of the SAS products they're already using.
• Starting an in-house SAS users group at your organization or connecting with existing groups.
• Helping you take advantage of education and training courses.
• Helping your organization adopt and migrate to new software releases and informing you about new features and options.
• Introducing you to our incredible online support at support.sas.com.

Contact us:

• Please feel free to call 1-800-727-0025 (option 2) to be connected to the Customer Loyalty Team.
• If you have a technical issue with the software, please use the self-help resources or contact Technical Support
directly.

Learn More:

• Learn about the Customer Loyalty team in The SAS Promise.
• Search the Customer Support website at support.sas.com/search.
• Questions or comments? Contact us at customerloyalty@sas.com.