SAS Unveils a Central Resource for License Assistance
Have you received your new SAS license file and wondered, now what did I do with that file last year? Has SAS ever expired over a weekend and you didn't have your SAS license file handy? Have you started the SAS installation and, when it asked for the SAS installation data file, you weren't sure what this file was or where to get it? Will you perform disaster recovery testing this year and want to know how to obtain a temporary SAS license? Are you planning to upgrade your processor and need to request a new SAS License? You are not alone! SAS Technical Support fields over 5000 questions from customers on this topic, each year.
It doesn't matter what your job title is or how much experience you have with SAS products. If you have ever asked yourself these questions or had other questions or issues with the SAS license, then the new License Assistance Web site is for you. SAS now offers a license assistance page that compiles the basics of updating licenses as well as information about how to handle special situations that commonly affect SAS customers.
The license assistance page is a central resource to help you quickly find instructions for obtaining and applying license files and to find answers to common troubleshooting issues on your own. It also provides contact information if you need assistance with SAS licensing.
We would like to know if this Web site is helpful to you, and we welcome your suggestions about how to make it better. Send us your comments and suggestions using the Customer Support Center Web Site: Your Turn form. We will continue to grow this Web site to meet your needs.