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Technical Support Hot-Fix Site Has New Features to Help Identify Problems That Have ALERT Status e
Hot fixes address software issues that are either discovered by customers as they use their applications or that are found during internal testing in post production. For some customers, a hot fix provides a quick solution to an immediate problem. For others, the hot fix addresses issues that affect system maintenance. Recently, some new features have been added to the Technical Support Hot Fixes Web site to help you quickly identify hot fixes for issues that have an ALERT status. ALERT status is given to problems that you need to be aware of before you install or use the software, such as problems related to security, data integrity, or incorrect output. The hot-fix Web site, which provides downloads for customers, also includes the following features:
- For SAS 9.1.3, the site has a separate download page that lists hot fixes only for problems that have an ALERT status: http://ftp.sas.com/techsup/download/hotfix/e9_sbcs_home_alert.html
If you are running SAS 9.1.3 with Asian language support, see the download page for DBCS systems.
Note: While the new page contains just a list of the issues that have an ALERT status, those issues are also included in the comprehensive list of hot fixes that are available for each operating system.
- On the Additional SAS Products and Solutions page, the symbol A appears next to the products/solutions that contain fixes for issues that have an ALERT status.
- The external Web site has an FAQ with additional, general information about issues that have an ALERT status. (Information about the new features is also available.)
Along with information about the ALERT hot fixes, users frequently want to know such things as how to determine which hot fixes they actually need, whether they really need to install hot fixes at all, and so on. You can find the answer to these and other commonly asked questions in the article SAS Hot Fixes: An Evolving Process. For additional details about applying hot fixes, see the Hot Fix FAQ.
