SAS The Power to Know

SAS® Enterprise Case Management 6.3m1

Accessibility Conformance Report

SAS® Enterprise Case Management (hereafter ‘the software’) enforces best practices and proper gathering of evidence, and it can greatly reduce the cost of investigations. The solution provides a structured environment for managing investigation workflows, attaching comments or documentation, and recording financial information such as exposures or losses.

NOTICE: SAS' only warranty or other obligations to Customer with respect to the SAS software shall be as set forth in a signed licensing agreement between SAS and the Customer. This information does not constitute user documentation as referenced in SAS' standard license agreement.

SAS and all other SAS Institute, Inc. product and service names are registered trademarks of SAS Institute, Inc. in the USA and other countries. ® indicates USA registration. Other brand and product names are registered trademarks or trademarks of their respective companies.

WCAG 2.1 Report

Table 1: Success Criteria, Level A

CriteriaConformance LevelRemarks and Explanations
1.1.1 Non-text Content (Level A)Not Supported

There are visualizations in the software that that do not have alternative descriptions accessibility to assistive technology.

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)Not Applicable
1.2.2 Captions (Prerecorded) (Level A)Not Applicable
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)Not Applicable
1.3.1 Info and Relationships (Level A)Supported
1.3.2 Meaningful Sequence (Level A)Supported
1.3.3 Sensory Characteristics (Level A)Supported
1.4.1 Use of Color (Level A)Supported
1.4.2 Audio Control (Level A)Not Applicable
2.1.1 Keyboard (Level A)Partially Supported

The software supports keyboard navigation throughout most of the software, however there are enough issues that it may prevent keyboard only users from accomplishing significant work. Issues include:

  • Cannot select items within a table
  • New windows and/or dialogues cannot be accessed
  • Preferences cannot be fully navigated using the keyboard
  • Cannot sort columns in tables
  • Cannot toggle checkboxes contained in tables
  • No way to add Attachments to Notes or Comments
2.1.2 No Keyboard Trap (Level A)Supported
2.1.4 Character Key Shortcuts (Level A)Not Evaluated
2.2.1 Timing Adjustable (Level A)Supported
2.2.2 Pause, Stop, Hide (Level A)Not Applicable
2.3.1 Three Flashes or Below Threshold (Level A)Supported

There is no content in the software flashing between 5hz and 55hz.

2.4.1 Bypass Blocks (Level A)Supported
2.4.2 Page Titled (Level A)Supported
2.4.3 Focus Order (Level A)Partially Supported

Focus is consistent throughout the software with some exceptions. Exceptions include but are not limited to:

  • Focus can be lost or travel in the wrong order in some areas
  • Focus color can be faint on many objects.
2.4.4 Link Purpose (In Context) (Level A)Partially Supported

There are some links where the immediate context of the link may not be clear.

2.5.1 Pointer Gestures (Level A)Not Evaluated
2.5.2 Pointer Cancellation (Level A)Not Evaluated
2.5.3 Label in Name (Level A)Not Evaluated
2.5.4 Motion Actuation (Level A)Not Evaluated
3.1.1 Language of Page (Level A)Not Supported

The lang attribute is not used in the software.

3.2.1 On Focus (Level A)Supported
3.2.2 On Input (Level A)Supported
3.3.1 Error Identification (Level A)Supported

The user is notified of errors in the software. Note that this criterion does not apply to proper interpretation by Assistive Technology. See WCAG 4.1.2.

3.3.2 Labels or Instructions (Level A)Supported

When user input is required, there are labels to describe what is required. This does not pertain to AT interaction. See 4.1.2.

4.1.1 Parsing (Level A)Partially Supported

Some parsing errors are present.

4.1.2 Name, Role, Value (Level A)Partially Supported

Assistive technologies are able to obtain sufficient information about the user interface throughout most of the software. Exceptions include but are not limited to:

  • Edit fields are not announced correctly in some cases
  • Some drop downs are incorrectly read
  • Some drop downs are not announced
  • Some buttons are not read correctly
  • Extraneous information is read for some items
  • Screen readers do not read many items when using Google Chrome
  • Notifications and errors may not be read
  • Calendars are not read properly
  • There are visualizations in the software that do not present information to the screen reader

Table 2: Success Criteria, Level AA

CriteriaConformance LevelRemarks and Explanations
1.2.4 Captions (Live) (Level AA)Not Applicable
1.2.5 Audio Description (Prerecorded) (Level AA)Not Applicable
1.3.4 Orientation (Level AA)Not Evaluated
1.3.5 Identify Input Purpose (Level AA)Not Evaluated
1.4.3 Contrast (Minimum) (Level AA)Supported
1.4.4 Resize text (Level AA)Supported
1.4.5 Images of Text (Level AA)Supported
1.4.10 Reflow (Level AA)Not Evaluated
1.4.11 Non-text Contrast (Level AA)Not Evaluated
1.4.12 Text Spacing (Level AA)Not Evaluated
1.4.13 Content on Hover or Focus (Level AA)Not Evaluated
2.4.5 Multiple Ways (Level AA)Not Applicable

The software is a complex web software, and not a set of static pages. As such, there is explicitly only one way to do many of the paths of functionality within the software.

2.4.6 Headings and Labels (Level AA)Supported
2.4.7 Focus Visible (Level AA)Partially Supported

Focus is visible throughout the software, but the color of the focus indicator can be faint on many objects.

3.1.2 Language of Parts (Level AA)Not Supported

If there is an additional language on the page, that section does not have an additional lang= attribute.

3.2.3 Consistent Navigation (Level AA)Supported
3.2.4 Consistent Identification (Level AA)Supported
3.3.3 Error Suggestion (Level AA)Supported

When errors are present, there is a description of the issue and potential corrections. Note that this does not apply to AT interaction. See 4.1.2.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)Supported
4.1.3 Status Messages (Level AA)Not Evaluated

Table 3: Success Criteria, Level AAA

CriteriaConformance LevelRemarks and Explanations
1.2.6 Sign Language (Prerecorded) (Level AAA)Not Evaluated
1.2.7 Extended Audio Description (Prerecorded) (Level AAA)Not Evaluated
1.2.8 Media Alternative (Prerecorded) (Level AAA)Not Evaluated
1.2.9 Audio-only (Live) (Level AAA)Not Evaluated
1.3.6 Identify Purpose (Level AAA)Not Evaluated
1.4.6 Contrast Enhanced (Level AAA)Not Supported

The software itself does not contain a 7:1 software theme. It also does not inherit OS level high contrast settings.

1.4.7 Low or No Background Audio (Level AAA)Not Evaluated
1.4.8 Visual Presentation (Level AAA)Not Evaluated
1.4.9 Images of Text (No Exception) (Level AAA)Not Evaluated
2.1.3 Keyboard (No Exception) (Level AAA)Not Evaluated
2.2.3 No Timing (Level AAA)Not Evaluated
2.2.4 Interruptions (Level AAA)Not Evaluated
2.2.5 Re-authenticating (Level AAA)Not Evaluated
2.2.6 Timeouts (Level AAA)Not Evaluated
2.3.2 Three Flashes (Level AAA)Not Evaluated
2.3.3 Animation and Interactions (Level AAA)Not Evaluated
2.4.8 Location (Level AAA)Not Evaluated
2.4.9 Link Purpose (Link Only) (Level AAA)Not Evaluated
2.4.10 Section Headings (Level AAA)Not Evaluated
2.5.5 Target Size (Level AAA)Not Evaluated
2.5.6 Concurrent Input Mechanisms (Level AAA)Not Evaluated
3.1.3 Unusual Words (Level AAA)Not Evaluated
3.1.4 Abbreviations (Level AAA)Not Evaluated
3.1.5 Reading Level (Level AAA)Not Evaluated
3.1.6 Pronunciation (Level AAA)Not Evaluated
3.2.5 Change on Request (Level AAA)Not Evaluated
3.3.5 Help (Level AAA)Not Evaluated
3.3.6 Error Prevention (All) (Level AAA)Not Evaluated

2017 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

CriteriaConformance LevelRemarks and Explanations
302.1 Without Vision Partially Supported

Screen reader users should be able to successfully use some areas of the software. There are some cases where a user would have a roadblock in specific instances of functionality. This also includes situations where visualizations is used to communicate information.

302.2 With Limited Vision Supported
302.3 Without Perception of Color Supported
302.4 Without Hearing Supported
302.5 With Limited Hearing Supported
302.6 Without Speech Supported
302.7 With Limited Manipulation Partially Supported

See WCAG 2.1.1, 2.1.2, and 2.4.3 for more details.

302.8 With Limited Reach and Strength Partially Supported

See WCAG 2.1.1, 2.1.2, and 2.4.3 for more details.

302.9 With Limited Language, Cognitive, and Learning Abilities Partially Supported

Users of a different language shouldn’t have too much trouble. Users with cognitive impairments may not be as successful.

Chapter 5: Software

CriteriaConformance LevelRemarks and Explanations
502 Interoperability with Assistive Technology

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502.2.1 User Control of Accessibility Features Not Applicable

Software is not platform software.

502.2.2 No Disruption of Accessibility Features Partially Supported

The software does not disrupt most OS level accessibility features. OS level theme settings are not supported.

502.3 Accessibility Services

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502.3.1 Object Information Partially Supported

Screen readers are supported in a majority of the software. Exceptions include but are not limited to:

  • Edit fields are not announced correctly in some cases
  • Some drop downs are incorrectly read
  • Some drop downs are not announced
  • Some buttons are not read correctly
502.3.2 Modification of Object Information Partially Supported

Most objects and components can be modified correctly using assistive technology. There are a few that may require a screen reader user to switch cursor modes or other work arounds to complete a task.

502.3.3 Row, Column, and Headers Partially Supported

Tables in the software are identified as tables, but not all information can be read.

502.3.4 Values Partially Supported

The values for most objects are read correctly. Values for some read-only input fields are not announced by screen readers.

502.3.5 Modification of Values Partially Supported

The modification of values using assistive technology is generally possible. There are some areas where a screen reader user will have to switch cursor modes in order to continue.

502.3.6 Label Relationships Partially Supported

Inter-object labeling works correctly on some objects. Note that this does not pertain to objects with their own label. See. 502.3.1.

502.3.7 Hierarchical Relationships Partially Supported

Hierarchical relationships are conveyed correctly for most objects.

502.3.8 Text Partially Supported

Text is read correctly throughout the software. However, text attributes are not presented to assistive technology.

502.3.9 Modification of Text Supported
502.3.10 List of Actions Partially Supported

When actions can be performed on an object, possible actions are conveyed to assistive technology for most objects.

502.3.11 Actions on Objects Supported
502.3.12 Focus Cursor Partially Supported

Focus order is consistent throughout most of the software.

502.3.13 Modification of Focus Cursor Supported
502.3.14 Event Notification Partially Supported

As noted in WCAG 4.1.2, there are some events in the software that do not correctly inform a screen reader user.

503 Applications

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503.2 User Preferences Not Applicable

Software is a web software.

503.3 Alternative User Interfaces Not Applicable
503.4 User Controls for Captions and Audio Description

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503.4.1 Caption Controls Not Applicable
503.4.2 Audio Description Controls Not Applicable
504 Authoring Tools

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504.2 Content Creation or Editing (if not authoring tool, enter "not applicable")

See information in WCAG section

See information in WCAG section

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion Not Supported

Accessibility information will not be maintained when converting to another format.

504.2.2 PDF Export Not Supported

There are some accessibility information elements that will be lost when exporting output to PDF.

504.3 Prompts Not Supported

There are no prompts in the software advising the user of WCAG 2 A and AA requirements.

504.4 Templates Not Supported

There are no provided templates or systems in place to enable users to create output with sufficient accessibility information.

Chapter 6: Support Documentation and Services

CriteriaConformance LevelRemarks and Explanations
602 Support Documentation

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602.2 Accessibility and Compatibility Features Supported

Documentation lists accessibility issues and workarounds when available.

602.3 Electronic Support Documentation

See information in WCAG section

See information in WCAG section

602.4 Alternate Formats for Non-Electronic Support Documentation Not Applicable

All support documentation is available in an electronic version.

603 Support Services

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603.2 Information on Accessibility and Compatibility Features Supported

SAS Technical Support has information on accessibility related features of software.

603.3 Accommodation of Communication Needs Supported

SAS Technical Support works with the communication needs of users.

EN 301 549 Report

Chapter 4: 4.2 Functional Performance Statements (FPS)

CriteriaConformance LevelRemarks and Explanations
4.2.1 Usage without vision Partially Supported

Screen reader users should be able to successfully use some areas of the software. There are some cases where a user would have a roadblock in specific instances of functionality. Specifically where visualizations are used to communicate information.

4.2.2 Usage with limited vision Supported
4.2.3 Usage without perception of color Supported
4.2.4 Usage without hearing Supported
4.2.5 Usage with limited hearing Supported
4.2.6 Usage without vocal capability Supported
4.2.7 Usage with limited manipulation or strength Partially Supported

See WCAG 2.1.1, 2.1.2, and 2.4.3 for more details.

4.2.8 Usage with limited reach Partially Supported

See WCAG 2.1.1, 2.1.2, and 2.4.3 for more details.

4.2.9 Minimize photosensitive seizure triggers Supported

There is no content in the software flashing between 5hz and 55hz.

4.2.10 Usage with limited cognition, language or learning Partially Supported

Users of a different language shouldn’t have too much trouble. Users with cognitive impairments may not be as successful.

4.2.11 Privacy Supported

User information is controlled by user and site admin team.

Chapter 5: Generic Requirements

CriteriaConformance LevelRemarks and Explanations
5.1.3 Non-visual access

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5.1.3.1 Audio output of visual information Not Applicable

Software is not a closed system, so EN 301 5.1.3.1 - 5.1.5 do not apply.

5.1.3.2 Auditory output delivery including speech Not Applicable
5.1.3.3 Auditory output correlation Not Applicable
5.1.3.4 Speech output user control Not Applicable
5.1.3.5 Speech output automatic interruption Not Applicable
5.1.3.6 Speech output for non-text content Not Applicable
5.1.3.7 Speech output for video information Not Applicable
5.1.3.8 Masked entry Not Applicable
5.1.3.9 Private access to personal data Not Applicable
5.1.3.10 Non-interfering audio output Not Applicable
5.1.3.11 Private listening volume Not Applicable
5.1.3.12 Speaker volume Not Applicable
5.1.3.13 Volume reset Not Applicable
5.1.3.14 Spoken languages Not Applicable
5.1.3.15 Non-visual error identification Not Applicable
5.1.3.16 Receipts, tickets, and transactional outputs Not Applicable
5.1.4 Functionality closed to text enlargement Not Applicable
5.1.5 Visual output for auditory information Not Applicable

Chapter 7: ICT with Video Capabilities

CriteriaConformance LevelRemarks and Explanations
7.1 Caption processing technology

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7.1.1 Captioning playback Not Applicable
7.1.2 Captioning synchronization Not Applicable
7.1.3 Preservation of captioning Not Applicable
7.1.4 Captions characteristics Not Applicable
7.1.5 Spoken subtitles Not Applicable
7.2.1 Audio description playback Not Applicable
7.2.2 Audio description synchronization Not Applicable
7.2.3 Preservation of audio description Not Applicable
7.3 User controls for captions and audio description Not Applicable

Chapter 9: Web (see WCAG 2.x section)

Chapter 11: Software

CriteriaConformance LevelRemarks and Explanations
11.5.2.3 Use of accessibility services Partially Supported

The software does not disrupt most OS level accessibility features. OS level theme settings are not supported. For OS level screen readers, see WCAG 4.1.2.

11.5.2.4 Assistive technology Partially Supported

The software works correctly with most assistive technologies. See WCAG 4.1.2 for more information.

11.5.2.5 Object information Partially Supported

Screen readers are supported in a majority of the software. Exceptions include but are not limited to:

  • Edit fields are not announced correctly in some cases
  • Some drop downs are incorrectly read
  • Some drop downs are not announced
  • Some buttons are not read correctly
  • Extraneous information is read for some items
11.5.2.6 Row, column, and headers Partially Supported

Tables in the software are identified as tables, but not all information can be read.

11.5.2.7 Values Partially Supported

The values for most objects are read correctly. Values for some read-only input fields are not announced by screen readers.

11.5.2.8 Label relationships Supported

Inter-object labeling works correctly. Note that this does not pertain to objects with their own label. See. 502.3.1.

11.5.2.9 Parent-child relationships Partially Supported

Some Hierarchical relationships may not be identified correctly.

11.5.2.10 Text Partially Supported

Text is read correctly throughout the software. However, text attributes are not presented to assistive technology.

11.5.2.11 List of available actions Partially Supported

When actions can be performed on an object, possible actions are conveyed to assistive technology for most objects.

11.5.2.12 Execution of available actions Partially Supported

When actions can be performed on an object, input actions are conveyed via assistive technology for most objects.

11.5.2.13 Tracking of focus and selection attributes Supported
11.5.2.14 Modification of focus and selection attributes Supported
11.5.2.15 Change notification Partially Supported

As noted in WCAG 4.1.2, there are some events in the software that do not correctly inform a screen reader user.

11.5.2.16 Modifications of states and properties Partially Supported

The modification of states and properties using assistive technology is read correctly for most objects. There are some objects where the user will have to switch cursor modes in order to modify the object.

11.5.2.17 Modifications of values and text Supported
11.6 Documented accessibility usage

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11.6.1 User control of accessibility features Not Applicable

Software is not platform software.

11.6.2 No disruption of accessibility features Partially Supported

The software does not disrupt accessibility features of the OS with the exception of OS level themes like High Contrast.

11.7 User preferences Partially Supported

There are user preferences in the software, but it does not contain the full breadth of specifics listed in this criterion.

11.8 Authoring tools

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11.8.1 Content technology

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11.8.2 Accessible content creation (if not authoring tool, enter "not applicable")

See information in WCAG section

See information in WCAG section

11.8.3 Preservation of accessibility information in transformations Not Applicable

Other than outputs, there is no method of transforming the content within the software.

11.8.4 Repair assistance Not Supported

There is no automatic or manual accessibility repair assistance in the software.

11.8.5 Templates Not Supported

There are no provided templates or systems in place to enable users to create output with sufficient accessibility information.

Chapter 12: Documentation and Support Services

CriteriaConformance LevelRemarks and Explanations
12.1 Product documentation

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12.1.1 Accessibility and compatibility features Supported

The documentation does contain some Accessibility information.

12.1.2 Accessible documentation

See information in WCAG section

See information in WCAG section

12.2 Support Services

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12.2.2 Information on accessibility and compatibility features Supported

SAS Technical Support has information on accessibility related features of software.

12.2.3 Effective communication Supported

SAS Technical Support works with the communication needs of users.

12.2.4 Accessible documentation

See information in WCAG section

See information in WCAG section