SAS The Power to Know

SAS® Customer Intelligence 360 Engage: Email Content

Accessibility Conformance Report

With a SAS 360 Engage: Email license of SAS Customer Intelligence 360 (hereafter 'the software'), content authors can create emails (hereafter 'the content') and deliver them to a set of recipients. The scope of this report is limited to the content. This report assumes that the content is created using general best practices for accessibility and the accessibility features provided by the software.

NOTICE: SAS' only warranty or other obligations to Customer with respect to the SAS software shall be as set forth in a signed licensing agreement between SAS and the Customer. This information does not constitute user documentation as referenced in SAS' standard license agreement.

SAS and all other SAS Institute, Inc. product and service names are registered trademarks of SAS Institute, Inc. in the USA and other countries. ® indicates USA registration. Other brand and product names are registered trademarks or trademarks of their respective companies.

WCAG 2.1 Report

Table 1: Success Criteria, Level A

CriteriaConformance LevelRemarks and Explanations
1.1.1 Non-text Content (Level A)Supported

The software allows content authors to define alt text for images.

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)Not Applicable
1.2.2 Captions (Prerecorded) (Level A)Not Applicable

The software does not support embedding videos, but content authors can include links to external media platforms that do.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)Not Applicable

The software does not support embedding videos, but content authors can include links to external media platforms that do.

1.3.1 Info and Relationships (Level A)Supported
1.3.2 Meaningful Sequence (Level A)Supported
1.3.3 Sensory Characteristics (Level A)Supported
1.4.1 Use of Color (Level A)Supported
1.4.2 Audio Control (Level A)Not Applicable
2.1.1 Keyboard (Level A)Supported

Links and other objects that can be interacted with are navigable by the keyboard.

2.1.2 No Keyboard Trap (Level A)Supported
2.1.4 Character Key Shortcuts (Level A)Not Evaluated
2.2.1 Timing Adjustable (Level A)Supported
2.2.2 Pause, Stop, Hide (Level A)Supported
2.3.1 Three Flashes or Below Threshold (Level A)Supported

Content that could violate this criterion is controlled by content authors.

2.4.1 Bypass Blocks (Level A)Supported
2.4.2 Page Titled (Level A)Supported
2.4.3 Focus Order (Level A)Supported
2.4.4 Link Purpose (In Context) (Level A)Supported
2.5.1 Pointer Gestures (Level A)Not Evaluated
2.5.2 Pointer Cancellation (Level A)Not Evaluated
2.5.3 Label in Name (Level A)Not Evaluated
2.5.4 Motion Actuation (Level A)Not Evaluated
3.1.1 Language of Page (Level A)Supported

Language of page is only supported when directly editing HTML from within the software code editor.

3.2.1 On Focus (Level A)Supported
3.2.2 On Input (Level A)Supported
3.3.1 Error Identification (Level A)Supported
3.3.2 Labels or Instructions (Level A)Supported
4.1.1 Parsing (Level A)Partially Supported

The content may contain some parser errors.

4.1.2 Name, Role, Value (Level A)Supported

Text generated by the software is readable by a screen reader without any additional user interaction. Some object types like images, require content authors to include alt text to make the object pass this criteria, but the software enables authors to do this.

Table 2: Success Criteria, Level AA

CriteriaConformance LevelRemarks and Explanations
1.2.4 Captions (Live) (Level AA)Not Applicable
1.2.5 Audio Description (Prerecorded) (Level AA)Supported

The software does not support embedding videos, but content authors can include links to external media platforms that do.

1.3.4 Orientation (Level AA)Not Evaluated
1.3.5 Identify Input Purpose (Level AA)Not Evaluated
1.4.3 Contrast (Minimum) (Level AA)Supported
1.4.4 Resize text (Level AA)Supported
1.4.5 Images of Text (Level AA)Supported
1.4.10 Reflow (Level AA)Not Evaluated
1.4.11 Non-text Contrast (Level AA)Not Evaluated
1.4.12 Text Spacing (Level AA)Not Evaluated
1.4.13 Content on Hover or Focus (Level AA)Not Evaluated
2.4.5 Multiple Ways (Level AA)Supported
2.4.6 Headings and Labels (Level AA)Supported
2.4.7 Focus Visible (Level AA)Supported
3.1.2 Language of Parts (Level AA)Supported

Language of parts is only supported when directly editing HTML from within the software code editor.

3.2.3 Consistent Navigation (Level AA)Supported
3.2.4 Consistent Identification (Level AA)Supported
3.3.3 Error Suggestion (Level AA)Supported
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)Supported
4.1.3 Status Messages (Level AA)Not Evaluated

Table 3: Success Criteria, Level AAA

CriteriaConformance LevelRemarks and Explanations
1.2.6 Sign Language (Prerecorded) (Level AAA)Not Evaluated
1.2.7 Extended Audio Description (Prerecorded) (Level AAA)Not Evaluated
1.2.8 Media Alternative (Prerecorded) (Level AAA)Not Evaluated
1.2.9 Audio-only (Live) (Level AAA)Not Evaluated
1.3.6 Identify Purpose (Level AAA)Not Evaluated
1.4.6 Contrast Enhanced (Level AAA)Supported
1.4.7 Low or No Background Audio (Level AAA)Not Evaluated
1.4.8 Visual Presentation (Level AAA)Not Evaluated
1.4.9 Images of Text (No Exception) (Level AAA)Not Evaluated
2.1.3 Keyboard (No Exception) (Level AAA)Not Evaluated
2.2.3 No Timing (Level AAA)Not Evaluated
2.2.4 Interruptions (Level AAA)Not Evaluated
2.2.5 Re-authenticating (Level AAA)Not Evaluated
2.2.6 Timeouts (Level AAA)Not Evaluated
2.3.2 Three Flashes (Level AAA)Not Evaluated
2.3.3 Animation and Interactions (Level AAA)Not Evaluated
2.4.8 Location (Level AAA)Not Evaluated
2.4.9 Link Purpose (Link Only) (Level AAA)Not Evaluated
2.4.10 Section Headings (Level AAA)Not Evaluated
2.5.5 Target Size (Level AAA)Not Evaluated
2.5.6 Concurrent Input Mechanisms (Level AAA)Not Evaluated
3.1.3 Unusual Words (Level AAA)Not Evaluated
3.1.4 Abbreviations (Level AAA)Not Evaluated
3.1.5 Reading Level (Level AAA)Not Evaluated
3.1.6 Pronunciation (Level AAA)Not Evaluated
3.2.5 Change on Request (Level AAA)Not Evaluated
3.3.5 Help (Level AAA)Not Evaluated
3.3.6 Error Prevention (All) (Level AAA)Not Evaluated

2017 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

CriteriaConformance LevelRemarks and Explanations
302.1 Without Vision Supported

Assuming content authors create and markup content according to best practices, output from the software should be usable by users without vision.

302.2 With Limited Vision Supported

Assuming content authors create and markup content according to best practices, output from the software should be usable by users without limited vision.

302.3 Without Perception of Color Supported

Assuming content authors create and markup content according to best practices, output from the software should be usable by users without limited vision.

302.4 Without Hearing Partially Supported

While the software does not contain utilities to include captions or transcripts, there are methods to include links to external video players which can pass this criterion.

302.5 With Limited Hearing Partially Supported

While the software does not contain utilities to include captions or transcripts, there are methods to include links to external video players which can pass this criterion.

302.6 Without Speech Supported
302.7 With Limited Manipulation Supported
302.8 With Limited Reach and Strength Supported
302.9 With Limited Language, Cognitive, and Learning Abilities Supported

Chapter 5: Software

CriteriaConformance LevelRemarks and Explanations
502 Interoperability with Assistive Technology

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502.2.1 User Control of Accessibility Features Not Applicable
502.2.2 No Disruption of Accessibility Features Not Applicable
502.3 Accessibility Services

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502.3.1 Object Information Not Applicable
502.3.2 Modification of Object Information Not Applicable
502.3.3 Row, Column, and Headers Not Applicable
502.3.4 Values Not Applicable
502.3.5 Modification of Values Not Applicable
502.3.6 Label Relationships Not Applicable
502.3.7 Hierarchical Relationships Not Applicable
502.3.8 Text Not Applicable
502.3.9 Modification of Text Not Applicable
502.3.10 List of Actions Not Applicable
502.3.11 Actions on Objects Not Applicable
502.3.12 Focus Cursor Not Applicable
502.3.13 Modification of Focus Cursor Not Applicable
502.3.14 Event Notification Not Applicable
503 Applications

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503.2 User Preferences Not Applicable
503.3 Alternative User Interfaces Not Applicable
503.4 User Controls for Captions and Audio Description

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503.4.1 Caption Controls Not Applicable

The software does not support embedding videos, but content authors can include links to external media platforms that do.

503.4.2 Audio Description Controls Not Applicable

The software does not support embedding videos, but content authors can include links to external media platforms that do.

504 Authoring Tools

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504.2 Content Creation or Editing (if not authoring tool, enter "not applicable")

See information in WCAG section

See information in WCAG section

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion Supported
504.2.2 PDF Export Not Applicable
504.3 Prompts Partially Supported

There are utilities to create output that contains accessibility information, but the software does not warn the user if this information is not included.

504.4 Templates Not Applicable

Chapter 6: Support Documentation and Services

CriteriaConformance LevelRemarks and Explanations
602 Support Documentation

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602.2 Accessibility and Compatibility Features Supported
602.3 Electronic Support Documentation

See information in WCAG section

See information in WCAG section

602.4 Alternate Formats for Non-Electronic Support Documentation Supported
603 Support Services

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603.2 Information on Accessibility and Compatibility Features Supported
603.3 Accommodation of Communication Needs Supported

EN 301 549 Report

Chapter 4: 4.2 Functional Performance Statements (FPS)

CriteriaConformance LevelRemarks and Explanations
4.2.1 Usage without vision Supported

Assuming content authors create and markup content according to best practices, output from the software should be usable by users without vision.

4.2.2 Usage with limited vision Supported

Assuming content authors create and markup content according to best practices, output from the software should be usable by users without limited vision.

4.2.3 Usage without perception of color Supported

Assuming content authors create and markup content according to best practices, output from the software should be usable by users without limited vision.

4.2.4 Usage without hearing Supported
4.2.5 Usage with limited hearing Supported
4.2.6 Usage without vocal capability Supported
4.2.7 Usage with limited manipulation or strength Supported
4.2.8 Usage with limited reach Supported
4.2.9 Minimize photosensitive seizure triggers Supported
4.2.10 Usage with limited cognition, language or learning Supported
4.2.11 Privacy Not Applicable

Chapter 5: Generic Requirements

CriteriaConformance LevelRemarks and Explanations
5.1.3 Non-visual access

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5.1.3.1 Audio output of visual information Not Applicable

The software is not a closed system. EN 301 5.1.3.1 through 5.1.5 do not apply.

5.1.3.2 Auditory output delivery including speech Not Applicable
5.1.3.3 Auditory output correlation Not Applicable
5.1.3.4 Speech output user control Not Applicable
5.1.3.5 Speech output automatic interruption Not Applicable
5.1.3.6 Speech output for non-text content Not Applicable
5.1.3.7 Speech output for video information Not Applicable
5.1.3.8 Masked entry Not Applicable
5.1.3.9 Private access to personal data Not Applicable
5.1.3.10 Non-interfering audio output Not Applicable
5.1.3.11 Private listening volume Not Applicable
5.1.3.12 Speaker volume Not Applicable
5.1.3.13 Volume reset Not Applicable
5.1.3.14 Spoken languages Not Applicable
5.1.3.15 Non-visual error identification Not Applicable
5.1.3.16 Receipts, tickets, and transactional outputs Not Applicable
5.1.4 Functionality closed to text enlargement Not Applicable
5.1.5 Visual output for auditory information Not Applicable

Chapter 7: ICT with Video Capabilities

CriteriaConformance LevelRemarks and Explanations
7.1 Caption processing technology

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7.1.1 Captioning playback Not Applicable
7.1.2 Captioning synchronization Not Applicable
7.1.3 Preservation of captioning Not Applicable
7.1.4 Captions characteristics Not Applicable
7.1.5 Spoken subtitles Not Applicable
7.2.1 Audio description playback Not Applicable
7.2.2 Audio description synchronization Not Applicable
7.2.3 Preservation of audio description Not Applicable
7.3 User controls for captions and audio description Not Applicable

Chapter 9: Web (see WCAG 2.x section)

Chapter 11: Software

CriteriaConformance LevelRemarks and Explanations
11.5.2.3 Use of accessibility services Supported
11.5.2.4 Assistive technology Not Applicable

The software is not assistive technology.

11.5.2.5 Object information Supported
11.5.2.6 Row, column, and headers Supported
11.5.2.7 Values Supported
11.5.2.8 Label relationships Supported
11.5.2.9 Parent-child relationships Supported
11.5.2.10 Text Supported
11.5.2.11 List of available actions Supported
11.5.2.12 Execution of available actions Supported
11.5.2.13 Tracking of focus and selection attributes Supported
11.5.2.14 Modification of focus and selection attributes Not Applicable
11.5.2.15 Change notification Not Applicable
11.5.2.16 Modifications of states and properties Not Applicable
11.5.2.17 Modifications of values and text Not Applicable
11.6 Documented accessibility usage

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11.6.1 User control of accessibility features Not Applicable

Software is not platform software.

11.6.2 No disruption of accessibility features Supported
11.7 User preferences Not Applicable

The software is web-based and does not have access to user settings in the platform.

11.8 Authoring tools

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11.8.1 Content technology

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11.8.2 Accessible content creation (if not authoring tool, enter "not applicable")

See information in WCAG section

See information in WCAG section

11.8.3 Preservation of accessibility information in transformations Supported
11.8.4 Repair assistance Partially Supported

There are utilities to create output that contains accessibility information, but the software does not warn the user if this information is not included.

11.8.5 Templates Not Applicable

The software does not provide restructuring transformations or re-encoding transformations.

Chapter 12: Documentation and Support Services

CriteriaConformance LevelRemarks and Explanations
12.1 Product documentation

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12.1.1 Accessibility and compatibility features Supported
12.1.2 Accessible documentation

See information in WCAG section

See information in WCAG section

12.2 Support Services

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12.2.2 Information on accessibility and compatibility features Supported
12.2.3 Effective communication Supported
12.2.4 Accessible documentation

See information in WCAG section

See information in WCAG section